To report a mobile number to cyber crime when no money was lost, use Chakshu on the Sanchar Saathi portal within 30 days. It feeds the telecom department’s analysis; it does not block that one number on your word. If money has already gone, call 1930 and file at cybercrime.gov.in instead. Plain marketing spam goes to 1909 within 7 days.
Listen to this article, about 15 minutes. A synthetic voice reads the article and announces each section title as it begins; tables are read row by row and the questions at the end are left out.
Recorded 12 November 2026 from the article as published that day. Press a chapter to jump there; the highlighted line is what is playing. A play button sits beside every section heading, and once you scroll past this player a bar at the bottom of the screen keeps the controls in reach. Tap or click any sentence to hear the reading start from there.
On this page: which channel takes which number, what the telecom department says it does with a Chakshu report, the 2024 and 2025 report counts by category, and the three official spam deadlines that contradict each other.
Think you already know this? Five questions, one minute.
Every answer is on this page. Answer from what you know now; the page fills in the rest.
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1. A caller tried a fake KYC trick and you lost no money. Which channel fits?
The Chakshu page takes suspected fraud attempts; it sends anyone who has already lost money to 1930 and cybercrime.gov.in. Read the section
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2. What does the ministry say DoT does with an individual Chakshu report?
The Rajya Sabha reply of 5 February 2026 says DoT uses the crowd sourced data for analysis rather than acting on individual reports, and gives users a chance to re-verify first. Read the section
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3. Which named category had the most Chakshu reports in 2025?
KYC and payment reports reached 1,06,483 in 2025, per the PIB release of 5 February 2026. Read the section
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4. Under the 2025 amendment, how long do you have to make a valid spam complaint?
TRAI’s press note 11 of 2025 moved the window from 3 days to 7, even though TRAI’s own complaint page still shows 3. Read the section
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5. What did none of the Reddit accounts on this page describe?
Results came slowly and in aggregate, as in this r/CarsIndia account from August 2025; nobody described a reply about one number. Read the section
Every week someone in India gets the call: a “TRAI officer” who will cut off every SIM in your name in two hours unless you press 9, or a “courier company” holding a parcel full of somebody else’s passports. You hang up. Then the obvious question: can you report the number so it stops calling the next person? You can, and the government has built more than one place to do it. Most guides list the steps. This page also reads what the ministry says it does with your report, because that changes what you should expect. Everything below was checked on 12 November 2026.
Report mobile number to cyber crime: which channel is the right one?
The first thing to get right is the door. India has separate systems for a fraud attempt, for marketing spam and for an actual crime with money lost, and they do not share a single form. Pick by what happened, not by which number annoyed you most.
| What happened | Where to report | Time limit | What the reporting body says happens | Source |
|---|---|---|---|---|
| A fraud call, SMS or WhatsApp message, and you did not lose money | Chakshu, “Report Suspected Fraud” | 30 days | Reports are pooled and analysed; numbers are disconnected after a chance to re-verify | Chakshu page; PIB, 5 Feb 2026 |
| A suspicious link in an SMS, email or social media message | Chakshu, “Report Suspected Web Links” (marked Beta) | 30 days | Link goes into a suspected repository after analysis | Chakshu page |
| Marketing calls or SMS you never agreed to | 1909 by call or SMS, the TRAI DND app, or your operator’s app | 7 days for a complaint | Operator investigates; action against unregistered senders within 5 days | TRAI, 12 Feb 2025 |
| An international call showing a +91 number | Sanchar Saathi, “Report Incoming International Call With Indian Number” | Not stated | Used to block spoofed calls | Sanchar Saathi |
| You already lost money, or you are being threatened | Helpline 1930 and cybercrime.gov.in | As fast as possible | A police complaint; the money trail can be frozen if reported quickly | cybercrime.gov.in |
The Chakshu page says it plainly: it is not a facility for reporting financial fraud or cyber crime cases, and anyone who has already lost money should go to 1930 or cybercrime.gov.in. That one sentence is the difference between a report that helps and a complaint that sits in the wrong queue while the money moves on.
Where should this number go?
Pick what happened. The answer names the channel and its time limit, as the official pages stated them on 12 November 2026.
Never share an OTP, a UPI PIN or screen access with anyone who called you.
How do you report a number on Chakshu, step by step?
Chakshu lives inside Sanchar Saathi, the Department of Telecommunications (DoT) portal that also blocks stolen phones and lists the SIMs issued in your name. The same service is in the Sanchar Saathi mobile app. On the web, the steps run like this:
- Open sancharsaathi.gov.in and choose “Chakshu, Report Suspected Fraud Communication / UCC (Spam)” under Citizen Centric Services.
- Pick one of three options: Report Suspected Fraud, Report Spam (UCC), or Report Suspected Web Links.
- Choose the medium (call, SMS or WhatsApp) and the category that fits, such as fake KYC or impersonation.
- Enter the number that contacted you, the date and time, and a short description. Attach a screenshot if you have one.
- Verify your own mobile number with an OTP, add your name, tick the declaration and submit.
Steps 3 to 5 describe the form as news guides have documented it; it sits behind the OTP, so we read only its landing page. One practical snag, raised by a user on r/IsThisAScamIndia in December 2024: the form wants the number the call came in on and details of the call, which is awkward when you only saw a missed call. Report what you have. Never call back a number to collect better evidence.
What happens after you report a number on Chakshu?
Here is the part the step by step guides skip. In its Rajya Sabha reply of 5 February 2026, the communications ministry wrote that rather than acting on individual reports, DoT uses the crowd sourced data to analyse misuse, and that action generally follows only after the mobile user gets a chance to re-verify. So your report is a lead, not a verdict. You will not get a message saying the number has been cut off, and the number may keep working for a while.
The leads do add up. The February reply said 7.7 lakh citizen inputs had led to 39.43 lakh disconnected connections, 2.27 lakh blacklisted handsets and 1.31 lakh blacklisted SMS templates. The October 2026 release put inputs at 12.80 lakh and action in 59.82 lakh cases, including more than 50 lakh disconnections. On 12 November 2026 the Sanchar Saathi dashboard read 13.73 lakh inputs and 61.22 lakh actions. Divide one by the other and each report has been followed by about 4.5 actions, which only makes sense because reports point DoT at clusters of connections rather than one SIM at a time.
Reported numbers also travel. The February reply says numbers flagged on Chakshu feed the Financial Fraud Risk Indicator shared with banks and payment apps, and that WhatsApp had disengaged 28 lakh accounts linked to shared numbers. The prevented losses it credits to that indicator rose from more than Rs 1,000 crore in February to more than Rs 5,000 crore in the October release. Those are the ministry’s own figures, as reported by banks and apps; nobody outside has audited them.
Kaun se fraud calls sabse zyada report hote hain?
The same February reply broke Chakshu reports down by category, which none of the guides we read reproduce. It is the most useful map of what is actually hitting Indian phones.
| Category on the Chakshu form | 2024 | 2025 | 2026, to 5 Feb |
|---|---|---|---|
| KYC and payment (bank, electricity, gas, insurance) | 21,281 | 1,06,483 | 8,325 |
| Fake customer care helpline | 30,969 | 60,985 | 4,519 |
| Online job, lottery, gifts, loan offers | 23,634 | 58,560 | 4,591 |
| Impersonation as police, CBI, customs, Aadhaar, RBI | 44,865 | 54,639 | 6,675 |
| Investment, stock market and trading | 165 | 29,140 | 2,112 |
| Sextortion | 10,901 | 21,189 | 1,774 |
| Impersonation as a relative or friend | 258 | 19,564 | 1,201 |
| Malicious link or website | 8,304 | 19,418 | 2,933 |
| Impersonation as DoT or TRAI | 217 | 15,595 | 809 |
| IVR or robo calls | 16,037 | 14,925 | 1,376 |
| Any other suspected fraud | 51,593 | 1,19,164 | 8,540 |
| Total | 2,08,224 | 5,19,662 | 42,855 |
Three numbers jump out. Reports of callers pretending to be DoT or TRAI went from 217 in 2024 to 15,595 in 2025, about 72 times as many, which is what happens when a scam script about your SIM being blocked catches on. Investment and trading reports went from 165 to 29,140. And fake KYC and payment messages, the “your electricity will be cut tonight” family, became the biggest named category at 1,06,483. The online job, lottery and loan offers category, the one this site spends most of its time on, more than doubled to 58,560. Agar koi job ke liye pehle registration fee maange, toh wahi number Chakshu par jaana chahiye.
3 days, 7 days or 30 days: how long do you have to report spam?
This is where the official pages disagree with each other, and the guides that copy one of them inherit its number.
| Official page | Spam complaint window it states | Read on |
|---|---|---|
| TRAI complaint page | 3 days, with a worked example dated April 2021 | 12 Nov 2026 (page footer says updated 11 Nov 2026) |
| Sanchar Saathi homepage | 7 days for a valid complaint; later ones count only as reports | 12 Nov 2026 |
| Chakshu page, spam option | “Complaints made within 30 days are investigated” | 12 Nov 2026 |
| TRAI press note 11 of 2025 | 7 days, up from 3 | The amendment itself, 12 Feb 2025 |
The regulation wins. TRAI’s February 2025 amendment moved the spam complaint window from 3 days to 7, and cut the time operators get to act against unregistered senders from 30 days to 5. The 30 day line on the Chakshu page applies cleanly to fraud reports; for spam, complain within 7 days and treat anything later as a report that may never reach the sender.
The rules moved again on 18 September 2026. TRAI’s third amendment lets action start against a sender after 3 unique complaints in 10 days, down from 5, provided the operator’s AI system has also flagged that number as a likely spammer. It also added an appeal: unhappy with how your complaint was closed, you can appeal within 15 days through 1909, the DND app or your operator.
What do people who reported numbers actually report?
We read about ten Reddit posts and comments from July 2024 to April 2026 that describe reporting numbers on Chakshu or the DND channels, and six said something concrete. They are what people report, not measured results.
The hopeful end: an r/CarsIndia commenter in August 2025, flooded with calls after a car purchase, said that after a week of reporting every call on Chakshu, the spam stopped for 20 to 30 days. An r/indiasocial commenter in July 2025 said reporting every Indian spam call through the DND app thinned them out over a month or two, and pointed to Chakshu for international ones. A Kochi user in March 2024 reported through both and saw a decline, though not an end.
The other end: a r/TwentiesIndia user in December 2025 reported an unknown connection registered in their name, through Sanchar Saathi’s separate connections check, and said it was still active ten days later with no reply. An r/amazonindia user in April 2026 reported a suspicious post delivery caller on both DND and Chakshu but never posted an outcome, which is the common ending.
Where the accounts agree with the official line: results come slowly and in aggregate, never as a reply to you. Where they part: nobody describes a confirmation that a specific number was cut, so expect silence even when the report worked.
Paisa chala gaya hai toh kya karein?
Chakshu is the wrong place once money has moved. Call 1930 and file at cybercrime.gov.in the same day, because banks can sometimes hold money that is reported quickly. Tell your bank and ask it to flag the receiving account. Keep the transaction ID, the number that called, and screenshots of the chat.
Our guide to filing a 1930 and cybercrime.gov.in complaint walks through that form, tracking your acknowledgement number covers what the status messages mean, and when a complaint becomes an FIR explains the police side. If the loss came through UPI, read how to make a UPI fraud complaint as well. For job offers that turn out to be scams, the warning signs are in part time job scam ki pehchan. After you file, report the number on Chakshu as well; it costs two minutes and helps the next person.
Never share an OTP, a UPI PIN or screen access with anyone who called you, whoever they say they are. No police officer, bank, TRAI or DoT official asks for these on a call.
This page is general information, checked on 12 November 2026. It is not legal advice.
Frequently asked questions
Does reporting a number on Chakshu get it blocked immediately?
No. The ministry says DoT does not act on individual reports. It analyses the pooled reports and acts after giving the user a chance to re-verify, so the number may keep working for a while.
Kya Chakshu par report karne ke baad koi reply aata hai?
The portal does not promise one, and none of the accounts we read described a confirmation that a specific number had been cut off. Overall action is shown only on the Sanchar Saathi dashboard.
Can I report a WhatsApp number on Chakshu?
Yes. The Chakshu page lists WhatsApp alongside calls and SMS as a medium for suspected fraud. Reporting it inside WhatsApp as well does no harm, since the two systems are separate.
Is there a time limit for reporting a fraud number?
The Chakshu page asks for fraud reports within 30 days of the communication for action. Spam complaints to your operator are valid within 7 days under TRAI’s 2025 amendment.
Fraud call aaya par paise nahi gaye, police complaint zaroori hai?
Not usually. Chakshu exists for exactly this case: an attempt with no loss. If you were threatened, blackmailed or lost money, file at 1930 and cybercrime.gov.in instead.
Do I need to give my own number to report on Chakshu?
Yes. The form verifies your mobile number with an OTP before it accepts a report, which is how it keeps out automated junk submissions.
Finished the page? The same five questions from the top, to see what stuck.
Platform rules and rates change without notice. This page was verified in November 2026 and is rechecked on the Sunday refresh. If you hit something different, tell us in the comments and we will update it.
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